Privacy Policy
Effective date: March 21, 2026 · Paytrack Executive
Introduction
Paytrack Executive ("we", "us", or "our") is an enterprise application where access is restricted: only users selected and provisioned by your organisation's system administrator can access the app. Administrators create accounts and provide login credentials to selected users. This Privacy Policy explains what information we collect, how we use it, and how account deletion works.
Information we collect
We collect the following information to operate the service for provisioned users:
- Identity & contact: name, email address and mobile number (as provided by the system administrator).
- Account credentials: admin-assigned username and initial password; we store only secure password hashes. Administrators may manage and reset credentials.
- Access & usage: login timestamps, IP addresses, device details and audit logs for security and administration.
- Optional data: any profile information or business data you or your organisation store in the app (for example customer lists, invoices) — this depends on how your organisation uses Paytrack Executive.
How we use your information
- To authenticate provisioned users and secure access to the app.
- To provide and improve the service and to support administrative functions.
- To maintain audit trails and to investigate security incidents.
- To comply with legal obligations and to support authorised administrative actions taken by your organisation.
Third-party service providers
We may use third-party providers for hosting, email delivery, analytics, and optional payment processing. These providers act as processors and are contractually required to protect data. We do not sell personal information to third parties.
Security
We implement reasonable administrative and technical safeguards such as encrypted storage, access controls, and HTTPS for data in transit. Administrators control user access; if you believe credentials were provided in error, contact your system administrator and our support (see contact below).
Children’s privacy
Paytrack Executive is intended for adult professional use and is not directed to children under 13. We do not knowingly collect personal information from children.
Your rights
Subject to applicable law and to organisational policies, provisioned users may have rights to access, correct or request deletion of personal data. Because accounts are created and managed by administrators, some requests may need to be initiated or authorised by your organisation's admin. To request deletion of your account data, see the deletion section below.
Cookies & tracking
We use cookies and similar technologies where necessary for authentication and session management. Optional analytics may be used with administrative approval.
Account deletion
Accounts for Paytrack Executive are created by your organisation's system administrator. If you require your account to be deleted, send an email from the address associated with your account to pingwgc@gmail.com with the subject Account Deletion Request. Include your full name and account identifier. We will verify the request and coordinate with the administrator to remove access and delete personal data. Deletion requests are typically processed within 7 working days, subject to organisational and legal retention obligations.
Contact
For privacy questions or to initiate a deletion request contact: pingwgc@gmail.com