Privacy Policy
Effective date: January 12, 2026 · StockSnap POS
Introduction
Welcome. StockSnap POS ("we", "us", or "our") provides sales and operations software for businesses. This Privacy Policy explains what information we collect when you use our app, how we use and protect it, and the choices available to you.
Important: StockSnap POS does not require account creation, sign-in, or OTP verification by default. The app can be used on-device for local sales and inventory management. Some optional features (for example: cloud backup, remote sync, or support requests) may require providing contact details — we will make that clear at the point you enable those features.
Information we collect
Because StockSnap POS is primarily an on-device point-of-sale app, the information collected is focused on supporting sales and operations. This includes:
- Transaction data: items sold, transaction amounts, timestamps, taxes, and receipt details. Payment card data is processed directly by payment processors and is not stored by this app.
- Inventory & product data: SKUs, stock counts, pricing, product descriptions, and other operational information entered by merchants.
- Optional customer data: customer name or contact details only if provided at checkout (for receipts or loyalty features).
- Device & diagnostic data: device type, OS version, app version, IP address, and crash reports — only if you opt in to share diagnostics.
- Optional cloud backup data: if you enable cloud backup or remote sync, a copy of your transactions, inventory, and settings may be stored in encrypted form on our cloud provider; we will request contact details needed to manage that service.
How we use your information
We use information to operate the app and support merchants:
- To record sales and generate receipts, support refunds, and manage inventory.
- To provide optional cloud backup or remote sync if you choose to enable it.
- To send support responses, important notices, and optional alerts (only if you provide contact details).
- To operate, improve, and troubleshoot the app and services (including optional diagnostics if enabled).
- To meet legal and accounting obligations (for example, retaining transactional data for tax purposes).
Third-party service providers
We may work with third-party service providers for functions such as:
- Payment processors and gateways that handle payment card data and payment authorizations (we do not store full card numbers).
- Email and SMS providers for sending receipts or support messages when you provide contact details.
- Cloud hosting providers that store encrypted backups when cloud backup is enabled.
- Optional analytics or crash-reporting tools if you opt in to diagnostics.
These providers act on our instructions and are contractually required to safeguard data. We do not sell personal information to third parties.
Security
We implement reasonable administrative, technical, and physical safeguards to protect data stored by our services, such as encrypted storage, access controls, and HTTPS for data in transit. Where cloud backup is enabled, backups are stored encrypted. Payment card data is processed by PCI-compliant payment processors and is not stored by StockSnap POS. If a breach affecting personal data occurs, we will notify affected users and regulators as required by law.
Children’s privacy
StockSnap POS is intended for businesses and is not directed to children. We do not knowingly collect personal information from children. If you believe we have collected personal information about a child in error, contact us and we will take steps to remove it.
Your rights
Even though StockSnap POS does not require account creation by default, if you have provided contact information or enabled cloud backup you may have rights under applicable law, such as the right to access, correct, or request deletion of your data. You may also request deletion of cloud backups or export of your data. To make such requests, contact us using the details below and we will respond in accordance with applicable law.
Cookies & tracking
We do not use tracking cookies within the app by default. If the website or app implements cookies, we will disclose their use and obtain consent where required. Diagnostic or analytics tools (if enabled) may use non-identifying cookies; you can opt out where such choices are provided.
Changes to this policy
We may update this Privacy Policy occasionally. When we do, we will update the "Effective date" at the top of this page. Significant changes will be communicated where feasible.
Contact & responsible party
If you have questions, wish to exercise rights, or want parental access to a child's account, contact us at:
Data retention & deletion
We store transactional and operational data on the device by default. If cloud backup is enabled, copies of your data are stored encrypted on our cloud provider.
- Transactional records: retained for up to 7 years where required by law for accounting and tax purposes.
- Local app data: remains on the device until you delete the app or clear app data.
- Cloud backups: retained according to the backup service settings; you can request deletion of cloud backups at any time.
To request deletion of cloud backups or data we hold, please use the deletion page or contact support. Local device data can be removed by uninstalling the app or clearing the app's data on your device.